AI subscription cancellation & refund guide
Cancel through the place where you paid. If you subscribed in an app, you often won't see a cancellation button on the website.
First, check where you paid
- Web (card payment) — cancel through the settings or subscription menu on the service's website.
- iPhone app (App Store) — go to iPhone Settings → your name at the top → Subscriptions to cancel. You can't cancel on the service's website.
- Android app (Google Play) — go to Play Store → profile → Payments & subscriptions → Subscriptions to cancel.
Check the merchant name on your card statement (Apple, Google, or the service provider) to see where you paid.
Cancellation steps by service
ChatGPT
Web — Sign in to chatgpt.com → account menu → Settings → Billing → 'Cancel plan'. For Business (self-service): Workspace settings → Billing → Manage plan → Cancel subscription. Cancellation at least 24 hours before the next billing date is recommended; deleting the app does not cancel the subscription.
iPhone — iPhone/iPad Settings → your name → Subscriptions → ChatGPT → Cancel Subscription. Deleting your account does not cancel your App Store subscription. Request refunds directly from Apple.
Android — Google Play Store app → Subscriptions → ChatGPT → Cancel subscription (or 'Manage' → Cancel on the Google Play subscriptions webpage). Request refunds from OpenAI support through the Help Center chat.
Refunds — Generally nonrefundable, but South Korean residents receive a full refund if they request it within 7 days of purchase and have not used the service during that period. Otherwise, the remaining subscription period is refunded on a prorated basis from the request date, and the subscription ends immediately upon the refund request. For web purchases, request a refund through the Help Center chat (processed within 5–7 business days).
Source help.openai.com · Checked 2026-10-04
Gemini
Web — gemini.google.com → 'Settings & help' at the bottom → 'Manage subscription' (opens Google One settings) → 'Cancel membership' → 'Cancel'. Cancel anytime; the remaining billing period is nonrefundable unless required by law.
iPhone — Purchases through the Apple App Store must be canceled through Apple (according to Google One Help).
Android — Gemini mobile app → profile picture → Manage subscription (Google One settings) → 'Cancel membership'. Refunds for Google Play purchases follow the Google Play refund policy.
Refunds — Nonrefundable in most countries. South Korean residents who have not started using the product or service may withdraw from the purchase and request a full refund within 7 days of purchase under applicable law.
Source support.google.com · Checked 2026-10-04
Claude
Web — claude.ai or the desktop app → name/initials at the bottom left → Settings → Billing → 'Cancel'. Cancellation takes effect at the end of the current billing period; cancellation at least 24 hours before the next billing date is recommended.
iPhone — iOS app → initials at the top right → Billing → 'Manage subscription' to cancel (if the app has been deleted, cancel through Apple's subscription settings). Request refunds from Apple at reportaproblem.apple.com.
Android — Android app → initials at the top right → Billing → 'Manage subscription' to cancel (or manage subscriptions in Google Play). Anthropic support processes refunds after checking eligibility.
Refunds — All payments are nonrefundable except as stated in the consumer terms or required by law. For web purchases, use the 'Get help' messenger → 'Claude Refund Request' to check eligibility. In the EEA and UK, prorated refunds based on usage are available within 14 days. The document contains no separate provision for South Korea.
Source support.claude.com · Checked 2026-10-04
Perplexity
Web — Settings → 'Subscription' under Perplexity Pro → 'Manage Subscription' → 'Cancel subscription'.
iPhone — App Store → profile at the top right → Subscriptions → 'Perplexity - Ask Anything' → Cancel Subscription. Request refunds at reportaproblem.apple.com.
Android — Google Play app → settings icon → Payments & subscriptions → 'Perplexity - Ask Anything' → 'Cancel subscription' at the bottom. Request refunds through Help → Contact Support, including your Google Play email.
Refunds — Customers in South Korea and Brazil receive a refund if they cancel within 7 days of purchase (both monthly and annual plans; state that you are a South Korean customer when requesting). Elsewhere, the window is 24 hours for monthly plans and 72 hours for annual plans. Further refund requests cannot be processed after the first refund.
Source perplexity.ai · Checked 2026-10-04
Higgsfield
Web — Avatar → Manage Account → Subscription → Plan Settings at the bottom → Manage Subscription → Show → Cancel Subscription. Access continues until the billing period ends, then switches to the free plan; subscription credits expire (credit packs remain valid within their 90-day validity period).
iPhone — Not verified in official documentation
Android — Not verified in official documentation
Refunds — Refunds require all three conditions: within 7 days of the first purchase (or the period allowed by local law), no credits used, and a first-time purchase. Renewal payments are nonrefundable. A fee of up to 6% is deducted, and the subscription is canceled immediately upon approval. Free generations and unlimited model usage do not count as credit usage.
Source higgsfield.ai · Checked 2026-10-04
Kling
Web — Web (Stripe payment): Profile → Manage Plan → Cancel Subscription.
iPhone — Settings → Apple ID → Subscriptions → select the subscription → Cancel Subscription.
Android — Google Play Store → profile picture → Payments & subscriptions → Subscriptions → select the subscription → Cancel subscription.
Refunds — Credits cannot be refunded or exchanged for cash (credits are returned if generation fails). No official documentation of the subscription fee refund policy was verified.
Source kling.ai · Checked 2026-10-04
Seedance
Web — Not verified (only 'Cancel anytime, auto-renewal' is listed)
iPhone — Not verified
Android — Not verified
Refunds — Not verified
Source dreamina.capcut.com · Checked 2026-10-04
Midjourney
Web — Click 'Cancel Plan' on the Manage Subscription page. Cancellation takes effect at the end of the current billing cycle; all features, including remaining Fast time, remain available until then. If an upgrade or downgrade is scheduled, select 'Cancel Change' first.
iPhone — Not verified in the documentation
Android — Not verified in the documentation
Refunds — Refunds are available only if total GPU usage over the account's lifetime is under 20 minutes (including Fast/Turbo and Relax). If eligible, a refund option appears automatically during cancellation; processing takes up to 10 business days.
Source docs.midjourney.com · Checked 2026-10-04
ElevenLabs
Web — Sign in to elevenlabs.io → profile icon at the top right → Subscription → Billing → Modify Plan → 'Cancel Plan' → Proceed → 'Cancel Subscription'. The plan switches to the free plan at the end of the current billing cycle, and unused credits expire.
iPhone — From the app's Account page, open Apple's 'Manage Subscriptions' to cancel. Request refunds through App Store support.
Android — From the app's Account page, open Google's 'Manage subscriptions' to cancel. Request refunds through Play Store support.
Refunds — Refunds are available if requested within 14 days of payment and no credits were used during the period being refunded.
Source elevenlabs.io · Checked 2026-10-04
Suno
Web — Select 'Cancel Subscription' at suno.com/account and confirm.
iPhone — Settings app → your name (Apple Account) → Subscriptions → Suno → Cancel Subscription.
Android — Settings app → Google → your name → Manage your Google Account → Payments & subscriptions → Manage subscriptions → Suno → Cancel subscription.
Refunds — Payments are generally final and nonrefundable (handled case by case at Suno's discretion). Examples eligible for refunds include accidental annual/monthly purchases, completely unused subscriptions (0 songs in the account), and prorated refunds following service termination. Change of mind is not eligible for a refund.
Source help.suno.com · Checked 2026-10-04